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A recent campus security upgrade has required changes that have resulted in some users not being able to authenticate. This problem affects users with older versions of Mac OS and Windows who try access to shared drives and printers. Mac OS and Windows Support Mac users running version 10.5 (Leopard) and older will no longer be able to access home and shared drives without upgrading or installing software. There are fixes available for connecting to network drives on Windows XP and for printing issues on Mac OS 10.6. Version Shared Drives Printing Mac OS 10.5 “Leopard” No No Mac OS 10.6 “Snow Leopard” Yes Solution Available Mac OS 10.7 “Lion” Yes Yes Mac OS 10.8 “Mountain Lion” Yes Yes Windows XP No No Windows Vista Yes Yes Windows 7 Yes Yes Printers, Copiers, and Scanners Problems with printers, copiers, and scanners are being evaluated on a case by case basis. Some devices that save to folders on the file system may be affected. Those may need firmware updates from the vendor.
For Ricoh printers and copiers, the firmware updates must be done by the techs from Faxcopy. CLAS IT can facilitate contacting the vendor. Solutions The best solution is to upgrade to a newer version of the operating system.
For help making the necessary changes below. Windows XP Note: Windows XP cannot access home or shared drives. Mac OS X Mac users who cannot upgrade to Lion or Mountain Lion (including PowerPCs) can purchase cross-platform file sharing software called that will enable legacy versions of OS X to access network drives and printers.
To enable printing on Mac 10.6, users will need to make the following changes:. Edit /etc/smb.conf and add the following lines under the global stanza: client ntlmv2 auth = yes ntlm auth = no. Edit the /var/db/smb.conf file and change the following line: ntlm auth = no. Edit /etc/nsmb.conf (create the file) and add the following lines: default minauth=ntlmv2 streams=yes soft=yes Post navigation.